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WFCP Certified Color Consultant ™ intensive training program with Kate Smith   Learn from the Expert: Benefit from Kate’s professional guidance, as she gives you a solid foundation of color knowledge that goes beyond aesthetics to the science, strategies and skills that...

  Happy Valentine’s Day! All of us a Minutes Matter would like to wish everyone a Happy Valentine’s Day! What special things do you do on Valentine’s Day? Jerry and I are looking forward to seeing a play. Valentine’s Day is such a sweet day;...

Bob Phibbs offer great advice when it comes to creating a great rapport with your clients. I first heard about Bob during a webinar he did for Hunter Douglas several years ago and I’ve been following him ever since. If you would like to read his tips for the holidays fill...

        Do you know your close ratio? It’s the percentage of interior design prospects you close every month, and the higher it is, the more money you’ll make…and this part is important…without having to spend any extra time or money....

      Are you kidding me? I thought I just had to design great spaces, set up a nice website and the clients would be knocking down my door!? All I needed to do was build it and they would come, right? Wrong. If you’ve ever said those words to yourself, you’re in...

So often designers tell me they don’t like selling because they think they have to brag about themselves, and that makes them uncomfortable because they don’t want to sound salesy or conceited. The problem is, your client won’t hire you unless they know what you can do for them....

We’ve all been there before. You spend a lot of time with a prospective client and just know you’re the right interior designer for them, and then they say, “I want to think about it.”  Your heart sinks and you wonder what went wrong. You were so sure you were a good fit. Why did...

Do you ever wonder why some designers get the job and you don’t, even when you know you were the best interior designer for them? What did they do differently? When a prospective client comes to you to redesign their space – often where they spend a majority of their free time –...

When you think of the word ‘sales’ or ‘selling’… does it conjure up a negative image? Do you immediately think of a used car salesman? That’s completely normal. But savvy business owners learn to change that image in their minds. Why? Because it makes all the difference between...

I hear it all the time. “What do I say when my client does this or says that?” The words you use can often make the difference between winning the business and losing the business. Early in my career, I had no idea how to ask or answer tough client questions. I...